At I-Guru / Canhost we strive to provide above and beyond security and confidence for our clients. Unlike other hosting providers we include in our packages Hardware Intrusion ,virus and spam protection at one level and local log monitoring and active dynamic blocking of ip addresses when violations are detected.
Unfortunately sometimes you may enter the wrong password too many times or in your mail client and cause a block. Now from your client area you may unblock your personal IP without waiting for an automatic release. For Resellers you may unblock a clients IP address as well. For security reasons any unblock request will take 60 seconds to activate.
Proceed to SERVICES --> MY SERVICES --> click MANAGE adjacent to the service you are blocked from --> if available above the service name is UNBAN --> click here and activate the tool.
For security reasons any unblock request will take 60 seconds to activate
Saturday, August 23, 2014