Just wanted to pass on a big thank you to Nick and everyone at Canhost. We made the decision to switch to Canhost two years ago and have been extremely impressed with the excellent service and support. Response times are very quick, and they are always happy to help with any issues that arise. We are so happy we made the switch.

I just worked with Support for probably close to 2 hours! He is just wonderful, patient and very nice. He understood quite readily what I was talking about and I would recommend canhost to anybody for your outstanding customer service. I am very thrilled to do business with you and I have another blog that I am working on. I will be more than happy to have my site with you when it’s ready. I just forgot to redirect the blog since it’s so ready and to my liking. Nick told me I had to do that on wordpress.com anyway. I will tell my readers about canhost for sure. I would like to thank you again.

Support and the staff at CanHost have been amazing, great quality of service and very prompt service. At times they have gone well above and beyond the call of duty (especially when the issue is of my own doing).

I am a small businessman in Toronto who enjoys Internet marketing a lot. Because of the Internet, I am able to operate a world-wide business from my laptop. My number one priority is to keep my websites up and running at all times. During the past 15 years that I have been online, I have had a range of technical support quality. Your Support Dew gives new meaning to Excellence. Actually, I don’t know that one word is enough to describe how I feel about his help. Support has come to know my technical limitations and to appreciate the passion that I have for my business. I started this business 5 years ago when I was 68. I now dominate the niche. I was too old to “peddle my wares” the old fashion way. The Internet gave me new legs. Nick keeps me running. He is my IT department. I have the necessary marketing savvy but today’s technology requires pros. Nick cares about me and about my business. He is incredibly skilled and treats me with the utmost patience and respect. When his schedule allows, he even calls to make sure we have settled all issues. Recently, my main website kept getting hacked. Nick was able to identify why this was happening and recommend an action on my part. When he sees that I don’t quite get it, Nick takes care of the small details himself or sends me instructions. He takes all the stress away. After we complete our interaction I feel so relieved that I could hug him. He is definitely a treasure that makes a service company such as Canhost/I-Guru look and feel indispensable.

Thanks for the VERY prompt response. I changed my credit card billing address at around the same time I registered the domain, which caused some hiccoughs. Sorry about that. I’ve chosen a host, but I haven’t set up anything yet because I was waiting on the domains to be properly registered. I’m sure they’ll provide the information I need to get the domains pointed to their servers. In the meantime, the issue I had is resolved, so I’ll close the ticket. Again, thank you for the extremely prompt resolution.

I see it, thank you all so much! So glad I picked this host, your customer service is awesome!

I’m extremely happy with their service.

I am very pleased with Canhost’s service. I had submitted a ticket regarding a DNS question and within minutes the question was answered. The service is outstanding. Thanks!

@canhostca I would like to point out your awesome support team. Responded to my ticket in less than 10 minutes, setting up everything for me

I have run a webhosting business for the last 1.5 years offering shared hosting to my clients. To this point i was using a reseller hosting plan with another webhosting company and was at the point where i needed to make the next step. I first off knew that i needed a Canadian located server with a canadian ip address as my target audience is Canadians. I found Canhost on google searching for canadian data centers. Not having any experience with vps or dedicated servers i had lots of questions. Canhost had a livechat button i used regularly for all my presales questions. I talked to Nick and Clayton the majority of the time and they were always able to give me clear answers. After days of contemplating what i wanted to do i finally dove in and signed up for the VPS hosting plan. Being completely new to VPS servers i had no idea what i was doing. Each and every time i had questions i used the livechat during the day and they were able to help me each and every time. I expect a data center to help as much as possible and these guys have really showed me they are there whenever i needed. During the evening they are not usually on the livechat but i just emailed a support ticket and always get a reply within a very short period. Hell i even got a call at about 12 at night from them trying to help me out. I have been very happy with the service/product and will continue to use them far into the future!

OMG! You saved my day (much better my entire week). Thanks a lot for such a fast change.

Thanks Nick…we’ll see how things go the next go-round…and once again, HOLY FAST RESPONSE TIMES!

You guys rock – thank you.

Thanks Nick. You are an angel. It doesn’t get any better.

OK. That’s great. Seems to be working like it should. Excellent service! Thanks. I think I can take it from here if I need to do any further updates.